Lead Investigator
Alarm Investigations and Patrol Inc
(Privately Held ; 11-50 employees ; Security and Investigations industry.)
My duties included customer services as well as supervising staff for alarm response for the Cuyahoga County Board of Mental retardation and developmental disabilities and supervisor for ADT alarm Company · I was also responsible for physical protection assignments that occur for the County Board.
Account supervisor
Metro Cleveland Security Inc
(Privately Held ; 51-200 employees ; Security and Investigations industry)
Managing Supervisor For the K&D group account at Metro Cleveland Security. My duties included supervision of 53 employees on 16 different properties; this includes field inspections, checking officer’s paperwork, compiling written disciplinary action reports and/or disciplinary action, Conflict resolution. Checking with subscribers / managers to insure Performance and consistency on a weekly basis. Other Duties as assigned.
Tenable Protective Services Inc
(Privately Held ; 201-500 employees ; Security and Investigations industry)Responding to radio calls as assigned, Burglar alarm investigation. Apprehension of burglars and assist local law enforcement with prosecution and investigations (testifying in court…. etc.). · Supervision of security officers in my zone (including employee conflict resolution, procedure advisement) Emergency situation response for subscribers · Patrol of subscriber accounts and customer service. Uniform and plain clothes assignments for both low and high profile accounts